Yonex Backpack OCM 2022 Backpack

SHIPPING & DELIVERY
All orders for Malaysia are dispatched from our Kuala Lumpur warehouse within 1-2 business days after receiving the order. Please note that during peak periods this may be increased slightly.

Once the order has been dispatched you will be able to track the order using our courier partner's portal, using your tracking number.

For Peninsular Malaysia we offer free delivery on all orders over RM100 and for orders below RM100 there is a RM10 flat delivery fee.

For East Malaysia we offer free delivery on all orders over RM250 and for orders below RM250 there is a RM20 flat delivery fee.

RETURNS & REFUNDS
If you have received a defective item, please contact us at customercare@sunriseclick.com within 14 days of receiving your order with your order reference number and details of the defect. We will then investigate the cause of the defect and if we find that we have sent a defective item or the item has been damaged during shipping we will arrange for the item to be picked up and sent back to us. We will then arrange for you to receive a replacement item. Please make sure you hang on to the original packaging, box and receipt. Return shipping arrangements and costs will be on us.